General Manager Operations
YHA Australia
Iconic Railway Square development set to open 2026
Carbon neutral by 2030
Strong growth trajectory
Multiple food and beverage outlets
YHA Australia is a leading provider of modern, affordable accommodation, offering unique travel experiences to people from all over the world. They are committed to sustainability, community engagement, and providing high-quality services to their guests. It owns, operates and partners with a diverse range of properties across Australia offering private and co-living accommodation with facilities like on-site pools, kitchens, open-air rooftops, co-working space, and full food and beverage offers for day and night. YHA Australia is leading the world in its service and product offering in this category.
In 2026, they will be opening a new facility and taking the first five floors of the new Atlassian Headquarters. The new Railway Square site will have 137 rooms and 460 beds, along with cafes, restaurants, a brewery, co-working spaces, climbing wall and a wellness centre. The site will be world leading in its service and product offering and change the thinking of what sustainable, affordable accommodation can be.
YHA Australia is now seeking to appoint a Sydney based, collaborative, innovative and customer centric General Manager Operations (reporting to the CEO) to ensure that their 19 properties with 4500 beds, food and beverage offerings and other facilities operate efficiently and profitably.
We are looking for:
Highly experienced hospitality leaders with skills in managing multi-site accommodation facilities of a similar size and scope to this.
Deep knowledge of food and beverage offerings, from breakfast to late night.
Proven track record of successful team leadership and operational management.
Experience of successfully managing multi-million dollar maintenance, asset management and redevelopment programs.
Strong negotiation and contracting abilities.
Exceptional record in health and safety.
Excellent communication, interpersonal, and problem-solving skills.
Passion for travel, sustainability, and community engagement.
Ability to work in a highly collaborative, fast-paced and dynamic environment.
The Candidate Brief can be downloaded here A005888 - YHA GM Operations - Candidate Brief.pdf
For a confidential discussion, please contact Alison Myatt on 02 9233 1200.
To apply, please send an application quoting Ref No A005888 to Watermark Search International via the link below.
Application Form – GM Operations, YHA Australia
Closing date: Monday 28 April 2025 at 11.59pm AEST